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ThreadMonogramming 101

1.    Trust us… this is what we do.

2.    Traditionally, a monogram should be as follows:
               1st Initial - First Name
               2nd Larger Initial - Last Name
               3rd Initial - Middle Name

3.    Often we will do all the letters the same size. In this case the initials should be first, middle, last. This can be a great option for men.

4.    Monogramming typically takes 2-3 business days in-house.  We will call you with any questions that may arise on your order.

5.    Due to safety concerns, we hesitate to put full names on children’s backpacks.

6.    Use 2 or 3 initials when possible. So many places now carry items with a single letter. The more personal the better.

7.    If we have any questions or concerns, we will contact you before we sew the item. Not all letters look good in all the fonts.

8.    We have hundreds of thread colors.  We will be sure to pick the best match for the item you have chosen.

9.    Be Creative.  Use addresses, nicknames, the name of a lake on a carryall or beach towel, put the name and baptismal date on a keepsake pillow. Anything goes. We think this is fun -- we hope you do too!

Please allow 1-2 business days for your order to be processed.  

We ship using UPS. 

UPS Ground (5-8 business days)
Order Total                  Shipping charge
up to $49.99                      $12.95
$50-$74.99                        $13.95
$75-$99.99                        $14.95
$100-$149.99                   $15.95
$150-$174.99                   $16.95
over $175                       10% of order

2nd Day (when available) - additional $14.95
Alaska, Hawaii, Canada - additional $14.95

Orders shipped within Minnesota will be charged applicable sales tax as required by Minnesota State Law.

Return/Refund Policy:  For items that are not personalized, 30-day return policy for a full refund or store credit.  For items that are personalized, we regret that we cannot accept any returns.  If a personalization mistake was made by Serifina, another item will be shipped or a full refund for the item will be given.

With any questions or concerns, please contact us at 952.474.2100 or serifina@live.com